> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://lai.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Filter spam for new reviews

> Constantly detect and protect your website from spam reviews

If you enable the Filter spam review feature, LAI will detect and filter out spam reviews coming from the "write-a-review" form on your webpages using [a third party spam filter](https://akismet.com).

![](https://storage.crisp.chat/users/helpdesk/website/e1f7f04a48c48800/91_f34qw6.png)

You can use this setting to filter out spam if you want to continue to allow review creation via the web.

To use this feature, you need to subscribe to the **Complete plan**. 

First, go to **Settings** > **Review** > **Filter spam for new reviews**. Then, click **Turn on** button.

![](https://storage.crisp.chat/users/helpdesk/website/36e35d0f824b6a00/b05b1243-c95e-423f-a773-324fe9_bixktm.png)

If you need more support, please contact us via live chat or send us emails to [support@smartifyapps.com](mailto:support@smartifyapps.com).