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> Use this file to discover available pages before exploring further.
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# Import reviews via DSERS

Now you can click 1 button only from your DSERS Product Page to get reviews directly from AliExpress without the need of filling product URL as usual.

Please assure that 2 apps have been installed:

[Install LAI Product Reviews](https://apps.shopify.com/lai-reviews?utm_source=docs&utm_medium=website&utm_campaign=laiwebsite&utm_content=dsers)

[DSers‑AliExpress Dropshipping](https://www.dsers.com/?utm_source=LAI&utm_medium=blog&utm_campaign=partnership&utm_content=document)

From the Dashboard page, just go to **Reviews** > **Import Reviews** > **Import via DSERS**

Setup easily as the instruction below:

**Step 1:** Add **[LAI extension](https://chrome.google.com/webstore/detail/lai-aliexpress-reviews-im/cgjdoogakiemolfnpmmggijdnpghklab)** to your Chrome

**Step 2:** Access your DSERS Product Page and start importing reviews for all products as instructed below:

**1.** Click the **LAI** button on the **right-bottom corner** of your DSERS Product Page.

![](https://storage.crisp.chat/users/helpdesk/website/e1f7f04a48c48800/import-dsers-1_z5gc36.png)

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Please note that the **LAI** button may not show due to network issue, just reload your browser and try again.

**2.** Select the suitable filters to import the reviews

![](https://storage.crisp.chat/users/helpdesk/website/e1f7f04a48c48800/import-dsers-2_fcica2.png)

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Please click **Select another store** to assure you chose the correct store to import reviews.

*   **Country:** The app imports reviews from all countries by default, but if you only want to import reviews from a specific country, please select an option.
*   **Amount:** Select the number of reviews you want to import
*   **Translate:** No Translation is set by default, but if you want to translate reviews to a specific language, please select an option.
*   **Only imports review with photos:** This option is blank by default. Click this if you only need reviews with at least a photo attachment.
*   **Only imports review with content:** This option is blank by default. Click this if you only need reviews with at least content attachment.

If you have any troubles, please contact us via live chat or [support@smartifyapps.com](mailto:support@smartifyapps.com) and we are always willing to support you!

### FAQs:

### 1. Does DSERS import stop when I close the browser window/tab?
When the window/tab is closed, the process is stopped to avoid corruption. It will start from where it was being left off when the window is opened. **For the best result, you need to keep the window open until it's done.**

### 2. Why is it showing **Getting products** only?
Please visit **[Chrome Extension](https://chrome.google.com/webstore/detail/lai-aliexpress-reviews-im/cgjdoogakiemolfnpmmggijdnpghklab)** to **Remove LAI Extension** > re-add **LAI Extensions** > re-visit Dsers to import reviews.

### 3. Why can't I import reviews from DSERS?

**If products > 1000**, the waiting time will be higher than usual. If you have already tried several times but the issue still persists, please get support.

**If products < 1000**, and you have already tried several times but the issue still persists, please get support.

### 4. How long do I have to wait to get reviews via DSERS?

The remaining time depends on:

*   Internet connection
*   The number of reviews on AliExpress
*   The number of products of your store

When it's done, you will get a mini-window:

![](https://storage.crisp.chat/users/helpdesk/website/e1f7f04a48c48800/import-dsers-3_cwv1fa.png)

If you have any problem, please contact us via **live chat** or drop us an emails to **[support@smartifyapps.com](mailto:support@smartifyapps.com)**. We are more than happy to assist you.