Articles on: Integrations

Integrate with Klaviyo

Klaviyo is a popular email marketing and automation platform designed which provides tools and features that enable businesses to create targeted email campaigns, automate marketing processes, and analyze customer data to drive sales and engagement.

Connect LAI Product Reviews with Klaviyo

Step 1: Installation

Please ensure to install 2 apps:

LAI Product Reviews

Klaviyo: Email Marketing & SMS

Step 2: Klaviyo API key verification

Visit this link to get an API key. If there is no API key available, follow this link for more information.

Copy the API Key > Come back to LAI Product Reviews > Enter the API Key here > Click on Verify:

Step 3: Connection

Click on Connect

Send emails and use Klaviyo templates

Click here > click on Build your own > name the flow.

Step 1: Select a LAI metric

Click Your metrics > API > Choose an LAI metric that aligns with your goal.

The table below includes three metrics provided by LAI Product Reviews:

Metrics	Meaning
LAI fulfilled orders	Automatic emails will be sent after orders are fulfilled
LAI paid orders	Automatic emails will be sent after orders are paid
LAI reviews are submitted	When a review is submitted in LAI Product Reviews, an event will be sent to Klaviyo to implement the flow created in Klaviyo

Step 2: Edit the email template

Currently, only emails can be sent with the integration.

Drag and drop an Email block to your flow > go to Edit template page to insert LAI elements to your emails.

This is a variable list that you can use to mention your customers in emails:

{{ event.products.0.shop_name|default:'' }}: to show your shop name

{ event.products.0.email|default:'' }}: to show your customers' emails

{{ event.products.0.first_name|default:'' }}: to show your customers' first names

{{ event.products.0.last_name|default:'' }}: to show your customers' last names

{{ event.products.0.full_name|default:'' }}: to show your customers' full names

This is a sample to use these variables:

Setting: Hello {{ event.products.0.full_name|default:'' }}, hope you have a nice day. {{ event.products.0.shop_name|default:'' }} is waiting for your feedback of the recent order. Could you please spare just 1 minute to share your thought? We truly appreciate your help!

Reality: Hello James Harry, hope you have a nice day. Nlittleleaf is waiting for your feedback of the recent order. Could you please spare just 1 minute to share your thought? We truly appreciate your help!

How to show the list of products available in your orders

Add a Table block to your template.

One column contains product titles and Submit review button. The other contains product images.

Set up the Table Settings:

Under Table Styles > select Dynamic > enter Row collection as event.products and Row alias as product

Set up the table Content:

Image column

Click Select Image > select Dynamic > enter {{product.image}}

Text column

Select Source code > enter the following piece of code:

`<div style="margin-left: 20px;">

<h3 style="font-size: 16px; -webkit-line-clamp: 3; -webkit-box-orient: vertical; display: -webkit-box; overflow: hidden;">{{ product.title }}</h3>

</div>

<p style="font-size: 16px; line-height: 40px; color: #ffffff; text-align: center;">Submit review</p>

</a></div>`

This is how the email displays when it is sent to your customer:

Disconnect LAI Product Reviews from Klaviyo

To stop sending events and emails by Klaviyo, please click on Remove or Disconnect.

If you need any other help, please contact our support team via live chat or send emails to support@smartifyapps.com.

Updated on: 22/11/2024

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