> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://lai.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Intergrate Reviews with Google Shopping Product Listings (New)

||| From 22th October 2024, we launched a new version of the Google shopping integration in-app setting. The set up guide below is for the **new version**. In case you haven't set up the feed file for product rating before, we recommend to contact our support team to help you update to the new version.

| [Google's guidlines](https://support.google.com/merchants/answer/6098512) for reviews and rating:
| 1. You must have a minimum of 50 reviews in your Product Ratings feed.
| 2. Your reviews must follow Google’s content policies.
| 3. Reviews should be of high quality (text and picture).
| 4. All reviews must be synced (even low ratings).

1. **Fill in Product Ratings Interest Form**

* Log into your Google Merchant Center account or sign up for one

* Fill in [Google's Product Rating Interest Form](https://support.google.com/merchants/troubleshooter/10994881?hl=en)

* Under “Do you work with an approved third-party reviews aggregator?:”, choose No. Then, answer other questions and submit the form.

![](https://storage.crisp.chat/users/helpdesk/website/e1f7f04a48c48800/gmc_1b3d94e.png)

|| After submitting the form, you will receive an email from Google saying that your Merchant Center Account has been enabled for Google Product Ratings and you will see a Reviews tab in the Navigation menu but the status is still inactive.

 It takes around 2 weeks for Google to change the status to active. If the status does not switch to active after 2 weeks, you can [contact Google](https://support.google.com/merchants/gethelp) for further instruction.

![](https://storage.crisp.chat/users/helpdesk/website/e1f7f04a48c48800/integrate-google-shopping-2_5eainj.png)

|| **While waiting for Google to change the status, you can follow the steps below to continue with the integration.**

2. **How to set up Google Shopping in LAI**

* 2.1: Log into LAI Product Reviews, go to **Integrations** > click on **Go to setting** under **Google Shopping sub-section **

![](https://storage.crisp.chat/users/helpdesk/website/e1f7f04a48c48800/gg-shopping-3_zukz1h.png)
* 2.2: Adjust the settings of your reviews

![](https://storage.crisp.chat/users/helpdesk/website/e1f7f04a48c48800/googleshoppingupdate1_1i3x4zp.png)
**Review content setting:** This setting is to select the type of reviews that you would like to show on Google shopping.

**Product Review Feed:** After selecting reviews from review content setting, reviews will be synced to a file called XML. This setting is to decide if you would like us to update new reviews daily to the XML file or not.

**Product identifier:** 

- Please take a look at the Google's Note for more details.

- Based on the availability of your product's identifier, you can select GTIN/MPN, both or none of them but GTINs are highly recommended.

|| After finish all settings > Click Save to create XML file.

* 2.3: Copy the XML file link

Click this icon to copy the generated XML link:

![](https://storage.crisp.chat/users/helpdesk/website/e1f7f04a48c48800/googleshoppingupdate2_1o0vvi3.png)

3. **Upload your Product Ratings feed to Google:**

| This step is to submit XML file to Google ****
* 3.1: Log into your Merchant Center account

* 3.2: Go to ** Reviews** section > **Product Review tab** > Click **Product review data source**:

![](https://storage.crisp.chat/users/helpdesk/website/e1f7f04a48c48800/integrate-google-shopping-61_15yf8yt.png)

* 3.3: Click ** Add product review**:

![](https://storage.crisp.chat/users/helpdesk/website/e1f7f04a48c48800/integrate-google-shopping-7_1i00mnu.png)

* 3.4: Select  **Enter the link to your file **option and then ** paste the XML file link copied in step 2.3** above to the box > select **automatically update schedule**:

![](https://storage.crisp.chat/users/helpdesk/website/e1f7f04a48c48800/integrate-google-shopping-8_5cpgh7.png)

* 3.5: Then click **Continue** to create a review feed

![](https://storage.crisp.chat/users/helpdesk/website/e1f7f04a48c48800/integrate-google-shopping-9_1q9w53k.png)

After that you can go back to the **Product review data source** to delete/update manually the feed file.

If you have any troubles following the instruction, please contact us via **live chat** or send emails to **support@smartifyapps.com**.