> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://lai.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Reply review


> This feature is available on **Complete plan**.

You go to the **Reviews** > Click each review you want to reply to > Scroll down to **Reply to review** section > Type your reply text > Click button **Reply**.

![](https://storage.crisp.chat/users/helpdesk/website/-/e/1/f/7/e1f7f04a48c48800/reply-review-1_1sd953r.png)

Here is how it looks like on your store.

![](https://storage.crisp.chat/users/helpdesk/website/488dd3723470d400/ba4674f5-7d8e-4d5f-8417-fa0002_omv9um.png)

If you need more support, please contact us via live chat or send us emails to [support@smartifyapps.com](mailto:support@smartifyapps.com).