> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://lai.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Review reminder emails

> This email help you remind customer to leave their reviews

After the customer receives the **Review request emails**, you can use the **Review reminder emails** to remind them to submit their reviews. To send the Review request email successfully, you need to finish all settings in **Review request emails** and **Review reminder emails** before customers buy your products.

Please click on **Manage** > Switch the button to activate and customize your email.

![](https://storage.crisp.chat/users/helpdesk/website/a994285422c57800/67705f99-95b3-4d45-b4ff-e4373c_hboklc.png)

![](https://storage.crisp.chat/users/helpdesk/website/e1f7f04a48c48800/screenshot-2024-03-20-at-20333_20sn3.png)

Display settings of this feature work just like [Review request emails](https://laireviews.io/docs/settings/email/review-request).

![](https://storage.crisp.chat/users/helpdesk/website/e1f7f04a48c48800/screenshot-2024-03-20-at-20363_lwr3b3.png)

In case you want to check the email template, you can click on **Send test**.

If you have any troubles, please contact us via [support@smartifyapps.com](mailto:support@smartifyapps.com) or live chat and we are always willing to support you!