> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://lai.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Reward reminder emails

> This feature helps you remind customer the expiration date of the coupon

After the customer receives the discount code from the **Reward email**, a **Coupon reminder email** is sent to remind them the expiration date of the coupon. To send a **Coupon reminder email** successfully, you need to finish all settings in **Review request emails**, **Reward emails** and **Reward reminder emails** before customers buy your products. This email will be automatically sent 3 days before the discount code expires.

Display settings work like [Review request emails](https://laireviews.io/docs/settings/email/review-request)

![](https://storage.crisp.chat/users/helpdesk/website/e1f7f04a48c48800/screenshot-2024-03-20-at-20413_1vka2uu.png)

Click on **Manage** and switch the button to activate then customize your email.

In case you want to check the email template, you can click on **Send test**.

If you have any troubles, please contact us via [support@smartifyapps.com](mailto:support@smartifyapps.com) or live chat and we are always willing to support you!