Question 1

Import reviews from other apps (CSV)

Accepted Answer

Help you migrate reviews from other reviews apps using a CSV file, XLSX file, Google Sheet. Contact support if migrate from Loox, Judge.me, Stamped, Shopify Product Reviews or any other review apps. We provide you with 2 options to import reviews from CSV files:

Use a custom CSV file
Use reviews app templates

Use a custom CSV file

Google Sheets: To import reviews using the free spreadsheet app Google Sheets

Step 1: Open template here. Then make a copy

Step 2: Fill in the review data according to the instructions below Note: Do not rename or remove any of the columns including the column titles. | Column Title | Description | Example | | -------- | -------- | -------- | | Product identifier (Required) | You can choose 1 of 3 options to fill this column: (1) product ID, (2) product handle or (3) product name | | | (1) product ID | To get an ID number, from your Shopify admin, go to Products > Click the name of the product > The last numbers of this product page link is the ID number | example here | | (2) product handle | To get the Product handle, please visit product URLs > copy the last part following product/ | example [here](https:

Question 2

Integrate LAI Product Reviews with your themes

Accepted Answer

A complete guide to show LAI widgets on your online store.

Step 1: Enable LAI Embed blocks

Please go to Shopify admin > select Online store > choose Themes > click on Customize.

Select App embeds > toggle on Embed blocks of LAI Product Reviews.

Step 2: Add LAI widgets

On 2.0 themes

1. Product reviews section

Go to the page you'd like to show LAI widgets, e.g. product pages.
Click on Add section > select Product reviews section > drag and drop the section where you'd like to place it > Click on Save.

2. Product star ratings

Click on Add block > select Product star ratings > drag and drop the section where you'd like to place it > Click on Save.

3. Advanced widgets

For more details on different layouts of this widget, please visit here.

On 1.0 themes

Advanced widgets on Home page only

|| This instruction is

Question 3

Product review section

Accepted Answer

A complete guideline on how to show and set up reviews on product pages.

|| LAI embed blocks is required to be enabled to show product review section. Click here on how to enable LAI embed blocks. ||

From the Dashboard page, go to Widgets > Product reviews section > Customize.

1. Activation

On 2.0 themes

You just need to click on Add to theme, and a block will be auto-added to your product page.
Please remember to Save the change.

On 1.0 themes

How to show product review section on Home page

| It is easier to move the widget position when you create a block yourself following the guideline below.

LAI product review section block is not available on Home page in 1.0 themes, please follow this guideline to show Advanced widgets on 1.0 themes:
Step 1: Select a theme where you want to show LAI widgets. Click on Edit code.
Step 2: Under Sections, click on Add a new section:
Step 3: This is a .liquid section. Please name it as LAI-product-reviews

![](https://laireviews.io/assets/images/theme-app-extension-9-a6202670d7ae2b00c54

Question 4

Advanced widgets

Accepted Answer

A list of layouts to show your favorite reviews on different pages.

|| The four following widgets are under the LAI Reviews Widget section on the Shopify theme editor. ||

Advanced widgets include:

Card carousel: Display reviews in a slider with multiple arrangements. Reviews including both photos and text are acceptable to show with this layout.
Card grid: Show selected reviews on your favorite pages. Reviews including both photos and text are acceptable to show with this layout.
Testimonial carousel: Showcase review content only with a minimal layout. Only text of reviews is acceptable to show with this layout.
Media gallery: Present your most artsy pictures to catch your customers' eyes. Only photos of reviews are acceptable to show with this layout.

|| LAI embed blocks is required to be enabled to show product review section. Click here on how to enable LAI embed blocks. ||

How to set up advanced widgets on 2.0 themes

On Shopify Theme editor

Step 1: Add LAI Reviews Widget section

On the Shopify theme editor, add the LAI Reviews Widget section.

Step 2: Set up widget details

Select a widget type

It is required to select your favorite widge

Question 5

Star ratings

Accepted Answer

Your Complete Guide To Show Star Ratings, Enhance Your Store's Online Reputation and Customer Confidence Through Product Ratings.

On 2.0 theme

It's required to enable LAI embed block > add a Star ratings block to show the star ratings.

On 1.0 themes

This is a piece of code to show star ratings. If you need our assistance, feel free to reach out to us.

<div class="scm-reviews-rate" data-rate-version2="{{ product.metafields.scm_review_importer.reviewsData.reviewCountInfo | json }}" data-product-id="{{ product.id }}"></div>

Questions

Q1: Where does the star rating show?

The star rating shows right under product title as default. It's clickable and directs you to the review section.

Q2: How to show the average rating instead of the total number of reviews?

Step 1: Please go to Display > Tick Show star rating texts

Step 2: Replace n with average_rating

Step 3: Click Save and re-check it on your online store

If you have any more questions abour star ratings, do not hesitate to contact us via live chat or send emails to [support@smartifyapps.com](mailto:

Question 6

Integrate with PageFly

Accepted Answer

|| PageFly is an advanced page builder that helps you create landing pages quickly and effectively. To make LAI Reviews app appears properly on PageFly pages, you need to add the LAI widget into them.

Install two apps

Be assured that the 2 apps have been installed:

Install PageFly Page Builder

Install LAI Product Reviews

Method 1: Add LAI elements

Step 1: Enable LAI Product Reviews

Click on Add third-party elements > search for LAI Product Reviews > turn it on.

Step 2: Choose an element

Select a widget you wanna show > drag and drop the element to your favorite positions on the page.

Step 3: Save and publish

Save and publish the block addition and check it in your online store.

Method 2: Add LAI code

Step 1: Add elements

Click on Add element > select HTML/CSS block > drag and drop the block to a suitable position on the page.

Step 2: Add LAI code

Choose a widget you want to add to the position

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