Manage reviews

• Reply review

  This feature is available on Complete plan. You go to the Reviews Click each review you want to reply to Scroll down to Reply to review section Type your reply text Click button Reply. Here is how it looks like on your store. If you need more suFew readers

• Delete reviews

  Delete specific reviews From the sidebar, please go to the Reviews Manage reviews Select a review or multiple reviews that you want to delete Click on "..." symbol at the right-corner Delete reviews. Delete all reviews of a product From the sidebar, please go to Reviews Products tab Navigate to the product row and click on the "..."Few readers

• Export review

  This feature is available on Complete plan. 1. Export all reviews From the sidebar, please go to Reviews Manage reviews tab Click More actions Select Export. A pop-up appears Click on Export: Automatically, a CSV file containing data on all revFew readers

• Pin review

  You can prioritize important reviews on top of the review widget by pinning them. Pin a review For example, you want this review on top of your review widget: From the sidebar, go to Reviews Manage reviews Select reviews that you would like to pin click pin at the right-corner: (https://storage.crisp.chat/users/helpdesk/website/-/e/1/f/7/e1f7f04a48c48800Few readers

• Pending reviews

  When a customer submits a new review, it will appear here. You can approve, hide, pin or delete these reviews. If you need more support, please contacFew readers

• Auto publish review

  This section allows the customer’s reviews on your online store to be published automatically based on the ratings. This feature is available on Essential plan. Go to Settings Review Auto publish new reviews, and then select the type of reviews that you want to be published automatically. All reviews: Show all reviews on your online store. 5 stars:Few readers

• Filter spam for new reviews

  Constantly detect and protect your website from spam reviews If you enable the Filter spam review feature, LAI will detect and filter out spam reviews coming from the "write-a-review" form on your webpages using a third party spam filter. You can use this setting to filter out spam if you want to continue to allow review creation via the web. To use this feature, you need to subscriFew readers

• Translate reviews

  The translating reviews feature is now available within our app to bring great multilingual experience to your customers. To learn more about this feature, please navigate the Reviews page inside our app Click Translate tab in the top menu: General setting: In the Setting: Quota:Few readers

Review arrangement across products

• Transfer reviews

  This feature allows you to move reviews from products to products. It will be useful when you have products that variants of one product have their unique product URLs. This feature is available on Complete plan. How to transfer reviews to a product Step 1: Please go to Reviews Products tab Target your original product click on the "..." icon click on Copy reviews. (https://storage.crisp.chat/users/helpdesk/website/-/e/1/f/7/e1f7f04a48c48800/copy-review-1ytgFew readers

• Sync reviews across products

  Syncing reviews allows you to instantly update reviews of products in the same group. Products belonging to a group will have the exact same reviews. This feature will be useful when you have products that variants of one product have their unique product URLs. Ex: Red and blue shirt Products with the same function. Off-season products that are not on sale anymore and replaced by a new seasonal product. Out-of-store products that are replaced by a similar or upgraded version. Step 1: GoFew readers