Manage reviews

• Reply review

  This feature is available on Complete plan. You go to the Reviews Click each review you want to reply to Scroll down to Reply to review section Type your reply text Click button Reply. Here is how it looks like on your store. If you need more support, please contact uFew readers

• Delete reviews

  From the Dashboard, please go to the Reviews. Delete specific reviews Select a review or multiple reviews that you want to delete a pop-up with additional options will appear at the bottom of the page Click on "..." symbol Delete reviews. Delete reviews for specific products To delete multiple reviews for one or more products, filter the reviews based on the specific products you want tFew readers

• Export review

  This feature is available on Complete plan. 1. Export all reviews From the Dashboard, please go to Reviews Click on Import and Export. Move to the Export reviews section Click on Export. Automatically, a CSV file containing data on all reviews from your store will be downloadedFew readers

• Pending reviews

  When a customer submits a new review, it will appear here. You can approve, hide, pin or delete these reviews. If you need more support, please contact us via live chat or send us emails to support@Few readers

• Pin review

  You can prioritize important reviews on top of the review widget by pinning them. Pin a review For example, you want this review on top of your review widget: Go to Products, select that product and find the review. Click the review you wanna pin and choose Pin review. (https://storage.crisp.chat/users/helpdesk/website/5bd45b4e824e4400/a033f3b6-2e99-49e4-8bfb-1Few readers

• Auto publish review

  This section allows the customer’s reviews on your online store to be published automatically based on the ratings. This feature is available on Essential plan. Go to Settings Review Auto publish new reviews, and then select the type of reviews that you want to be published automatically. All reviews: Show all reviews on your online store. 5 staFew readers

• Filter spam for new reviews

  Constantly detect and protect your website from spam reviews If you enable the Filter spam review feature, LAI will detect and filter out spam reviews coming from the "write-a-review" form on your webpages using a third party spam filter. You can use this setting to filter out spam if you want to continue to allow review creation via the web. To use this feature, you need to subscriFew readers

• Translate reviews

  The translating reviews feature is now available within our app to bring great multilingual experience to your customers. To learn more about this feature, please navigate the Reviews page inside our app Click Translate tab in the top menu: General setting: In the Setting: Quota:Few readers

Review arrangement across products

• Transfer reviews

  This feature allows you to move reviews from products to products. It will be useful when you have products that variants of one product have their unique product URLs. This feature is available on Complete plan. How to transfer reviews to a product Step 1: Please go to Products Target the original product Click on the horizontal dot icon Click on Copy reviews. (https://storage.crisp.chat/users/helpdesk/website/fbcc0811fd695000/67148d2e-59fa-4846-ad3d-e9d2d7jo4Few readers

• Sync reviews across products

  Syncing reviews allows you to instantly update reviews of products in the same group. Products belonging to a group will have the exact same reviews. This feature will be useful when you have products that variants of one product have their unique product URLs. Ex: Red and blue shirt Products with the same function. Off-season products that are not on sale anymore and replaced by a new seasonal product. Out-of-store products that are replaced by a similar or upgraded version. Step 1: Go tFew readers